Appointment Policy

Please arrive on time for your appointment. If you arrive late, we will make every effort to perform your
entire treatment with the remaining scheduled time but reserve the right to reschedule your
appointment if time is cut too short because of the tardiness. The No-Show Cancellation Fee will then be
charged to the CC on file (see designated fee rates below).

Cancellation / No-Show Policy

At Juniper we have a 48 Hour Cancellation / No Show Policy in place to ensure guests can get in for
appointments in a timely manner and to respect our providers’ time. Any new or returning client that
no-shows and/or cancels within 48 hours NO MATTER THE REASON will have the following fee
automatically charged to the credit card on file:

All Cosmetic Injection + Aesthetic Appointments:

0-20 minutes – $50
30-59 minutes – $100
60+ minutes – $150
NO-SHOW – $150

• Clients who change their mind at the appointment or choose not to receive
the treatment they booked, $150 (this is why booking a consult can be beneficial).

• NEW CLIENTS to Juniper who do not fill out their online paperwork prior to their appointment will be
charged $25. Having to fill out paperwork in office creates delays and puts our provider behind schedule.
This negatively affects every client’s appointment and treatment behind yours.

• If a client has no shown and/or late cancels the day of their appointment 2 times, the client will then be
required to pre-pay in full for future services at time of booking appointment. The amount pre-paid for
is nonrefundable if the no-show/cancellation policy is violated. If appointment is rescheduled prior to 48
hours of the appointment time, the amount paid will be credited for future services at Juniper.

*NOTE: Juniper’s online booking system will NOT let you cancel your appointment if it is within our 48HR
cancellation policy window. You must text Brett at 406.600.9733 to notify her of your cancellation if it
falls 0-48HRS before your appointment!

We respect our Providers’ time as well as our other Juniper clients. Last-minute cancellations do not
allow us time to fill those gaps in our schedule. If you must cancel your appointment, please do so 48
hours prior. This will allow the Juniper team to continue to provide the highest quality service for you
and future patients, as well as valuing our team members’ time.

By scheduling an appointment, you are agreeing to our cancellation/no-show policy!

Payment Policy

Treatment payments are due in full immediately following your appointment. We do not accept trade of
services. We do not accept Care Credit. Clients may pay with cash, check, Venmo, debit, and/or Credit
Card. We do allow split payments. A 3.5% convenience fee will be added to treatments paid with a debit
or Credit Card.

Refund Policy

We do not offer refunds on any services rendered. Aesthetic results are quite variable from person to
person and while we do our very best to achieve the desired outcome, it cannot be guaranteed due to
numerous variables. Clients are responsible for additional treatments needed to achieve desired results.
Follow-Up Appointments are not complimentary. If you need a touch-up, normal treatment rates will
apply.

Retail Product Policy

We do not offer refunds on products purchased. Defective products may be exchanged within 14 days
for the same product only.
No refunds on Gift Certificates purchases.

Children Policy

We love children and babies, but here at Juniper we ask that you find child care if your child(ren) cannot
sit still for the duration of your entire appointment. Our suite has lit candles, glass, and we are using
numerous needles during our treatments. Please make child care arrangements if necessary as they also
cannot sit in our waiting room. This ensures the safety of your children as well as a relaxing environment
for you and all of our other clients.

Pet Policy

Although we love animals, we ask that you please leave your pet at home during your visit to Juniper.
Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove
the animal from our facility. To avoid any disruption or inconvenience, we ask that you please leave all
of your pets at home.

Thank you for your cooperation! We are excited to see you!